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Driver's license system back up following another outage

The seal of the Oklahoma Department of Public Safety (KOKH).png
DPS says driver's license computer system down again

The Oklahoma Department of Public Safety announced that a computer hardware problem once again caused the driver's license system to be down at all sites across the state on Tuesday.

DPS and all tag agencies were unable to process driver's licenses or ID requests for several hours Tuesday morning. By 10:30 a.m. the system was back up.

Department of Public Safety Commissioner Rusty Rhoads said that Tuesday's problem and the issues last week are strictly on their vendor.

"It is very disappointing to me. We thought the issue was resolved last week," Rhoads said.

Rhoads said the issues come as the agency goes through an "IT modernization project" that comes with the transistion to RealID.

"We couldn't have supported the requirements of RealID with the archaic systems we have now," Rhoads said.

The agency dedicated all of their resources to finding and working to resolve the issue last week. They will be coming up with a strategic plan to request for more funding from legislators in the future.

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